Frequently Asked Questions

Everything you need to know about shopping with JAYNE Boutique.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pieces sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that jewelry and final sale items are non-returnable for hygiene and clearance reasons.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for advice.

Do you ship internationally?

Yes, JAYNE Boutique ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How should I care for my JAYNE Boutique garments?

To maintain the quality of our fabrics, we recommend following the care label instructions on each garment. Most of our delicate pieces prefer hand-washing or dry cleaning to preserve their shape and color.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team via live chat or email.